/contact

Contact

Two channels, both read by a human. Email is best for anything that needs a paper trail (billing, refunds, security). Discord is best for chat-speed back-and-forth on bugs, strategy ideas, or quick questions.

channel: email

response < 1 business day

limbo@quantchartsllc.com

For bug reports, paste the output of read_terminal from the MCP server or the in-app terminal panel.

Open mail app

channel: discord

live chat

discord.gg/whBZRSWbGX

username: .l.i.m.b.o.

Open chat for bugs, strategy questions, and feature requests. Faster back-and-forth than email when you just need to compare notes.

Join the server

Before you send

A pointer for each common topic. Each routes to the same two channels above; this just speeds things up.

Bug or crash
Email or post in the Discord with a paste of read_terminal output and the strategy file. The terminal buffer captures every MCP and engine event for the last session.
Feature request
Check the roadmap first. If your idea is not there or you want it moved up, tell us the use case and the data shape. Concrete asks ship faster than abstract ones.
Refund or billing
Read the Refund Policy first. Refund eligibility is documented there. LemonSqueezy handles invoices and the customer portal; that link is in the in-app account panel.
Mailing address
Provided on request to subscribers. Quant Charts LLC is the licensor; Lemon Squeezy, LLC is the merchant of record for transactions.

Quant Charts LLC. Lemon Squeezy, LLC handles transactions as merchant of record. Read the Terms and Privacy Policy for the full legal frame.